Communications can transform how you work. Integrate applications, speed decision making, unify phones and devices so people can reach each other fast—and watch your business flourish.

Small and medium size companies now have the option of benefiting from the full rich features of a PBX system without buying PBX equipment. 

Hosted PBX Solution
As with premise-based PBX systems, key functions that can be provided by a basic hosted PBX include:

• Present a single business number that gives access to all company employees and departments.

• Answer calls with a custom business greeting.

• Offer a menu of options for directing the call, such as connecting to a specific extension or to a department.

• Provide a directory of employee extensions accessible by inputting digits corresponding to employee first or last names.

• Evenly distribute calls to a department among available employees through Automatic Call Distribution (ACD).

• Place callers on hold when they are waiting for an available department employee.

• Play music or custom messages whenever callers are waiting on hold.

• Take voice messages for any employee extension, for a department, or for the company in general.

• Allow transfer of calls between extensions.

• Conference multiple incoming calls with employee extensions.

• Provide detailed call records and real-time system management.